Understanding Discrepancies Between the Transactions Report and Your Invoice

You may notice differences between the total value shown in your Transactions Report and the amount on your invoice. This is often due to transactions with a “delayed” status.

Transactions marked as “delayed” are not invoiced until they are confirmed—either automatically or manually. Additionally, discrepancies can also occur if transactions have been cancelled or amended after the initial reporting period.

To accurately verify which transactions are included in each invoice, please go to:
My Account > Account Statement > [i] (information button)